Questions, disputes, partnership enquiries — our team is standing by. Choose your preferred channel below.
Email Support
support@mrbanks.co.za
General enquiries & account help
+27 10 500 0000
Chat with a support agent
Live Chat
Available in-app
Real-time help during business hours
Phone
+27 10 500 0001
Mon–Fri · 09:00–17:00 SAST
For account disputes and payment issues, use our Help Centre for faster tracking.
MrBanks Ltd
1 Luxury Lane, Sandton City
Sandton, 2196
Johannesburg, South Africa
Support Hours
Mon – Fri · 08:00 – 20:00 SAST
Sat – Sun · 09:00 – 17:00 SAST
Quick answers to the questions we get most often.
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